Return and Exchange

At Lenora, customer satisfaction is our priority. We accept returns and exchanges under the following conditions:

• Only sealed and unopened products are eligible for return or exchange.
• To initiate a return, please send the item(s) to our return address via courier. The cost of return shipping will be borne by the customer.
• Once we receive and inspect the returned product, we will dispatch the exchange item. This process typically takes up to 15 days.

For further assistance, please contact us at thelenoracare@gmail.com or +92 300 888 3007