Terms And Condition

Welcome to Lenora. By accessing or using our website, www.thelenora.com, and purchasing our products, you agree to comply with the following terms and conditions. Please read these carefully before using our site.

1. General

These Terms and Conditions apply to all users of our website. By using our website, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

2. Products and Pricing

All prices listed on our website are in Pakistani Rupees (PKR) and are inclusive of applicable taxes. We reserve the right to modify our prices and discontinue products without notice. Prices and promotions are subject to change at any time.

3. Orders and Payment

By placing an order on our website, you agree to provide accurate payment and delivery details. We accept various payment methods, and all transactions are processed securely. We reserve the right to cancel any order if there is suspicion of fraud or other misuse.

4. Shipping and Delivery

Our Shipping Policy outlines the costs and delivery timelines associated with orders. While we aim to deliver within the specified time, delivery dates may vary due to unforeseen circumstances.

5. Returns and Exchanges

Please refer to our Return and Exchange Policy for detailed information on product returns and exchanges. Only sealed and unopened products are eligible for return or exchange.

6. Intellectual Property

All content, including text, images, logos, and graphics, on our website are the property of Lenora and protected by intellectual property laws. You may not copy, reproduce, or use any content from our website without prior written consent.

7. Limitation of Liability

Lenora is not liable for any direct, indirect, or consequential damages arising from the use or inability to use our website, products, or services. All skincare products are intended for external use only. We recommend conducting a patch test before use, as Lenora is not responsible for adverse skin reactions.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of the website implies acceptance of these updated terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Lenora Skincare
Email:  thelenoracare@gmail.com
Phone: +92 300 888 3007
Address: 5C Greenland Housing Scheme Lahore